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Maestro Automate user guide

PagerDuty

Look up the PagerDuty connector: its actions and events in alphabetical order, and the sign-in methods of a PagerDuty connection.

The PagerDuty connector lets a workflow create and manage incidents, incident notes, and users. In the Add node panel, it's in the Connector category, under PagerDuty. How connector nodes work describes how a connector node is set up.

This page lists what the connector can do in Maestro Automate. Select an action or event to see how to configure it.

Actions​

Each action is a node that does one thing in PagerDuty.

ActionWhat it does
Add Note to IncidentAdd a note to an incident in PagerDuty.
Create IncidentCreate an incident in PagerDuty.
Create UserCreate a user in PagerDuty.
Delete RecordDeletes a record in PagerDuty.
Delete UserDelete a user by ID in PagerDuty.
Get IncidentRetrieve incident details from PagerDuty.
Get Incident NotesRetrieve notes for a specific incident ID in PagerDuty.
Get RecordRetrieves a record in PagerDuty.
Get ScheduleRetrieve a schedule by name from PagerDuty.
Insert RecordInsert a new record in PagerDuty.
List All RecordsList all records in PagerDuty.
Replace RecordReplace a record in PagerDuty.
Search IncidentsSearch for existing incidents in PagerDuty.
Search for NotificationsSearch for notifications in PagerDuty.
Send an EventSend a trigger event to report or update a problem in PagerDuty.
Update IncidentUpdate an incident in PagerDuty.

Events​

Each event can start a workflow, as a Connector trigger, or pause a run until it happens, as a Connector event. In the connector's list, events have the WAIT tag.

EventWhat it does
Incident CreatedTrigger actions when an incident is created in PagerDuty.
Notification ReceivedTrigger actions when a notification is received in PagerDuty.

Connection​

A PagerDuty node signs in through a connection. Create a connection describes how to create one from the node. On the Connect to page, choose one of these sign-in methods:

Sign-in methodWhat you need
For OAuth 2.0Your PagerDuty username and password.
For API keyAn API key.

PagerDuty authentication in the Integration Service guide describes the full connection setup, including prerequisites and advanced settings.

Next steps​

  • Actions​
  • Events​
  • Connection​
  • Next steps​

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