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Maestro Automate user guide

Intercom

Look up the Intercom connector: its actions in alphabetical order, and the sign-in methods of an Intercom connection.

The Intercom connector lets a workflow manage contacts and companies, and send and reply to messages. In the Add node panel, it's in the Connector category, under Intercom. How connector nodes work describes how a connector node is set up.

This page lists what the connector can do in Maestro Automate. Select an action to see how to configure it.

Actions​

Each action is a node that does one thing in Intercom.

ActionWhat it does
Add Contact to CompanyAssociate a company with a contact in Intercom.
Add Note to ContactAdd a note to an existing contact in Intercom.
Create ContactCreate a new contact, such as a lead or user, in Intercom.
Create or Update CompanyCreate or update company records in Intercom.
Get RecordRetrieves a record in Intercom.
Insert RecordInsert a new record in Intercom.
List RecordsList records in Intercom.
Replace RecordReplace a record in Intercom.
Reply to Conversation MessageSend in-app replies to existing conversations in Intercom as an admin or user.
Search CompaniesRetrieve and list all company data in Intercom.
Search ContactsSearch for contacts using specific filter criteria in Intercom.
Search ConversationsSearch and filter conversations in Intercom.
Send Admin Message or EmailCreate and send an email or in-app conversation message as an admin in Intercom.
Send User MessageCreate a conversation and send an in-app message as a user in Intercom.
Update ContactUpdate an existing contact in Intercom.

Connection​

An Intercom node signs in through a connection. Create a connection describes how to create one from the node. On the Connect to page, you sign in with this method:

Sign-in methodWhat you need
OAuth 2.0Client ID; Client secret.

Intercom authentication in the Integration Service guide describes the full connection setup, including prerequisites and advanced settings.

Next steps​

  • Actions​
  • Connection​
  • Next steps​

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