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Cartographer user guide

Publishing and installing skills troubleshooting

Diagnose and fix Cartographer issues when publishing, browsing, installing, or reviewing skills: grouped by where in the flow the problem shows up.

Grouped by where you are in the flow — see Sharing skills with your team for the full procedures. The cause is often not what the on-screen message suggests.

Publishing​

I don't see a Publish button, only Submit for review​

Cause: You lack Libraries.Create, and nothing on screen says so.

Solution: You can only submit for review because you don't have publishing permissions. Ask an admin to grant you Libraries.Create — refer to Roles and permissions.

The Submit for review and Publish buttons are disabled​

Cause: On the publishing page, the Submit for review and Publish buttons stay disabled because mandatory fields are still empty.

Solution: Set values for the mandatory publishing fields.

"Publishing skills is not enabled for this tenant…"​

Cause: Your tenant's Deployment setting is Only host feed — there's no tenant feed to publish into.

Solution: An admin sets Feeds to Both host and tenant feeds and saves.

Error 1691​

Cause: Your tenant's Deployment setting (Only host feed) shows as a checkbox instead of a dropdown on older Orchestrator versions.

Solution: An admin sets Feeds to Both host and tenant feeds and saves.

"You don't have permission to publish. Contact your admin."​

Cause: Orchestrator refused the upload itself. Your role is insufficient, whatever the button offered.

Solution: Ask the admin to fix your role. The button showing up is only a hint, not a guarantee.

"Version 1.0.0 already exists. Use a higher version number."​

Cause: Versions only ever go forward.

Solution: Raise the version number.

Browsing and installing​

The catalogue is empty, with no error​

Cause: Usually a connection problem — the catalogue is the tenant feed.

Solution: Check for an offline banner first. If your connection is fine, ask your admin to confirm you've been granted the Libraries.View permission.

"Showing installed skills only"​

Cause: The feed couldn't be read, so Cartographer fell back to what's on disk.

Solution: Retry. Check your network and permission.

An installed skill has no effect in this chat​

Cause: Skill and routine changes apply to new conversations only.

Solution: Start a new conversation.

A skill you created by hand never appears​

Cause: Cartographer scans its skills folder at startup, and Sync skills only refreshes cloud skills.

Solution: Restart Cartographer.

Review and cross-org​

"Unable to connect. Check your network and try again." when submitting for review​

Cause: This message can mean something failed on the server side during submission, not just a network problem — it covers any failure during submit, not only connectivity.

Solution: Confirm your network connection is fine, then contact your admin or UiPath Support — this can be a server-side issue, not just a connectivity problem.

No Review queue lane at all​

Cause: That lane only renders for people who hold the publish permission.

Solution: Expected if you're a submitter, not a reviewer.

Submission stuck at Pending​

Cause: Nobody with the permission has looked at the queue yet — there's no reminder or SLA.

Solution: Chase a person directly. Make sure someone owns the queue.

No "Also publish to …" checkbox anywhere​

Cause: No shared feed is configured for your environment.

Solution: Nothing to fix — this is expected without a shared feed.

"Ask an Orchestrator admin to add this package to your Orchestrator feed."​

Cause: Your organization doesn't allow installing directly from shared feeds.

Solution: Use Request to add to Orchestrator instead.

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