Folders limit access to automation administration (who can create robots, access processes) while sharing automation across departments.

Use meaningful names and descriptions for each provisioned Robot. Every time a new Robot is provisioned, the type of Robot should be chosen accordingly.

The next step after registering the Attended Robot to Orchestrator is to check if its status is Available on the Robots page.

Once in a while, old versions of processes that are not used anymore should be deleted. Versions can be deleted one-by-one by selecting them manually and clicking the Delete button or the Delete Inactive button. The latter deletes all the process versions that are not used by any process.

For robots running multiple processes without interruption, trigger jobs sequentially. They queue with Pending status and launch when a robot becomes available.

Stop is preferred over Kill. Use the Should Stop activity in your workflow — it returns a Boolean indicating whether the Stop button was clicked.

Kill sends a command immediately to the robot. Use only when necessary, as it interrupts robot operations mid-action.

Besides the obvious functionality, triggers can be used to make a Robot run 24/7. Jobs can be scheduled one after another (at least one minute distance). If the Robot is not available when the process should start, the process is added to the jobs queue and is executed as soon as a Robot becomes available.

Use a meaningful name and description for each queue created.

At the end of each transaction's life cycle, it is mandatory to set the result of the item processing. Otherwise, transactions with the New status are automatically transitioned to Abandoned after 24 hours.

Using the Set Transaction Status activity, a queue item's status can be set to Successful or Failed. Keep in mind that only the Failed items with Application ErrorType will be retried if configured.

When the same Robots should process two or more types of items, there are at least two ways to manage them using queues:

The Add Transaction Item activity brings the option of getting all the Transactions functionalities without using a queue, but one should still be created before. This activity adds an item to the queue and sets its status to In Progress. Start using the item right away, and don’t forget to use the Set Transaction Status activity at the end of your process.

The Add Log Fields activity adds more arguments to Robot logs for better management. After using it in the workflow, the Log Message activity also logs the previously added fields.