automation-suite
2024.10
false
- Overview
- Requirements
- Pre-installation
- Installation
- Post-installation
- Migration and upgrade
- Upgrading Automation Suite
- Migrating standalone products to Automation Suite
- Step 1: Restoring the standalone product database
- Step 2: Updating the schema of the restored product database
- Step 3: Moving the Identity organization data from standalone to Automation Suite
- Step 4: Backing up the platform database in Automation Suite
- Step 5: Merging organizations in Automation Suite
- Step 6: Updating the migrated product connection strings
- Step 7: Migrating standalone Orchestrator
- Step 8: Migrating standalone Insights
- Step 9: Migrating standalone Test Manager
- Step 10: Deleting the default tenant
- Performing a single tenant migration
- Migrating between Automation Suite clusters
- Migrating from Automation Suite on EKS/AKS to Automation Suite on OpenShift
- Monitoring and alerting
- Cluster administration
- Product-specific configuration
- Orchestrator advanced configuration
- Configuring Orchestrator parameters
- Configuring appSettings
- Configuring the maximum request size
- Overriding cluster-level storage configuration
- Configuring NLog
- Saving robot logs to Elasticsearch
- Configuring credential stores
- Configuring encryption key per tenant
- Cleaning up the Orchestrator database
- Skipping host library creation
- Troubleshooting
- The backup setup does not work due to a failure to connect to Azure Government
- Pods in the uipath namespace stuck when enabling custom node taints
- Unable to launch Automation Hub and Apps with proxy setup
- Robot cannot connect to an Automation Suite Orchestrator instance
- Log streaming does not work in proxy setups
- Velero backup fails with FailedValidation error
- Accessing FQDN returns RBAC: access denied error
Automation Suite on EKS/AKS installation guide
Last updated Mar 31, 2026
Robot cannot connect to an Automation Suite Orchestrator instance
Description
When trying to connect or sign in to an Orchestrator provided with Automation Suite 2024.10, you may encounter this error: "System.Net.Http.HttpRequestException: The SSL connection could not be established, see inner exception."
This issue affects Windows 10 and Mac operating systems.
Potential issue
Automation Suite 2024.10, which hosts the Orchestrator instance you want to connect to, uses TLS 1.3 by default. Windows 10 and Mac operating systems do not support this version.
Solution
You have two options:
- Configure Automation Suite 2024.10 to use TLS 1.2 instead, or
- Use an operating system other than Windows 10 or Mac.