automation-suite
2024.10
false
- Overview
- Requirements
- Pre-installation
- Installation
- Post-installation
- Migration and upgrade
- Upgrading Automation Suite
- Migrating standalone products to Automation Suite
- Step 1: Restoring the standalone product database
- Step 2: Updating the schema of the restored product database
- Step 3: Moving the Identity organization data from standalone to Automation Suite
- Step 4: Backing up the platform database in Automation Suite
- Step 5: Merging organizations in Automation Suite
- Step 6: Updating the migrated product connection strings
- Step 7: Migrating standalone Orchestrator
- Step 8: Migrating standalone Insights
- Step 9: Migrating standalone Test Manager
- Step 10: Deleting the default tenant
- Performing a single tenant migration
- Migrating between Automation Suite clusters
- Migrating from Automation Suite on EKS/AKS to Automation Suite on OpenShift
- Monitoring and alerting
- Cluster administration
- Product-specific configuration
- Orchestrator advanced configuration
- Configuring Orchestrator parameters
- Configuring appSettings
- Configuring the maximum request size
- Overriding cluster-level storage configuration
- Configuring NLog
- Saving robot logs to Elasticsearch
- Configuring credential stores
- Configuring encryption key per tenant
- Cleaning up the Orchestrator database
- Skipping host library creation
- Troubleshooting
- The backup setup does not work due to a failure to connect to Azure Government
- Pods in the uipath namespace stuck when enabling custom node taints
- Unable to launch Automation Hub and Apps with proxy setup
- Robot cannot connect to an Automation Suite Orchestrator instance
- Log streaming does not work in proxy setups
- Velero backup fails with FailedValidation error
- Accessing FQDN returns RBAC: access denied error
- Provisioning Automation Suite Robots fails
- Health check of Automation Suite Robots fails
Automation Suite on EKS/AKS installation guide
Last updated Mar 31, 2026
Provisioning Automation Suite Robots fails
Description
The failure occurs mainly on FIPS enabled nodes when using Azure Files with the NFS protocol.
During the Automation Suite on AKS installation, creating the PVC for Automation Suite Robots asrobots-pvc-package-cache fails.
Potential issue
This happens because the AKS cluster cannot connect to Azure Files.
For example, the following error message may be displayed:
failed to provision volume with StorageClass "azurefile-csi-nfs": rpc error: code = Internal desc = update service endpoints failed with error: failed to get the subnet ci-asaks4421698 under vnet ci-asaks4421698: &{false 403 0001-01-01 00:00:00 +0000 UTC {"error":{"code":"AuthorizationFailed","message":"The client '4c200854-2a79-4893-9432-3111795beea0' with object id '4c200854-2a79-4893-9432-3111795beea0' does not have authorization to perform action 'Microsoft.Network/virtualNetworks/subnets/read' over scope '/subscriptions/64fdac10-935b-40e6-bf28-f7dc093f7f76/resourceGroups/ci-asaks4421698/providers/Microsoft.Network/virtualNetworks/ci-asaks4421698/subnets/ci-asaks4421698' or the scope is invalid. If access was recently granted, please refresh your credentials."}}}
failed to provision volume with StorageClass "azurefile-csi-nfs": rpc error: code = Internal desc = update service endpoints failed with error: failed to get the subnet ci-asaks4421698 under vnet ci-asaks4421698: &{false 403 0001-01-01 00:00:00 +0000 UTC {"error":{"code":"AuthorizationFailed","message":"The client '4c200854-2a79-4893-9432-3111795beea0' with object id '4c200854-2a79-4893-9432-3111795beea0' does not have authorization to perform action 'Microsoft.Network/virtualNetworks/subnets/read' over scope '/subscriptions/64fdac10-935b-40e6-bf28-f7dc093f7f76/resourceGroups/ci-asaks4421698/providers/Microsoft.Network/virtualNetworks/ci-asaks4421698/subnets/ci-asaks4421698' or the scope is invalid. If access was recently granted, please refresh your credentials."}}}
Solution
To overcome this issue, you need to grant Automation Suite access to the Azure resource
- In Azure, navigate to the AKS resource group, then open the desired virtual network page. For example, in this case, the virtual network is
ci-asaks4421698. - From the Subnets list, select the desired subnet. For example, in this case, the subnet is
ci-asaks4421698. - At the top of the subnets list, select Manage Users. The Access Control page opens.
- Select Add role assignment.
- Search for the Network Contributor role.
- Select Managed Identity.
- Switch to theMembers tab.
- Select Managed Identity, then select Kubernetes Service.
- Select the name of the AKS cluster.
- Select Review and Assign.